More SRP customers may now qualify for help paying their electricity bills through Power AZ.
Launched by the State of Arizona in March 2026, the Power AZ program offers help paying utility bills to Arizonans who may not qualify for traditional low-income energy assistance.
Households with an income of up to 100% of the State Median Income, which is $8,998 per month for a household of four, could receive between $160 to $640 in assistance in a 12-month period. A one-time crisis payment of up to $500 is also available to those who qualify. This income threshold is higher than the limits set by the Low-Income Home Energy Assistance Program (LIHEAP), meaning many customers who do not typically qualify for LIHEAP may be eligible under this program. It is estimated that approximately 30,000 additional households across Arizona could benefit from the program.
The $15 million in Power AZ funding is available on a first-come, first-served basis, and customers are encouraged to apply as soon as possible. Customers can apply for Power AZ assistance through the Arizona Department of Economic Security (DES) A to Z portal. Applications are automatically reviewed for eligibility under both LIHEAP and Power AZ based on household income. The amount of assistance provided depends on factors such as income, urgency of need and energy usage.
Customers facing financial challenges beyond utility bill assistance can reach out to SRP’s Resource Counselors, a specialized team that will connect customers with community resources for housing, food, heat relief and other assistance. Resource Counselors are available Monday through Friday, 8 a.m. to 5 p.m.
Customers who need assistance connecting with a resource counselor or completing an application can contact SRP customer service representatives 24/7 at 602-236-8888 or 602-236-1111(Spanish).
SRP is here to help and offers resources to support customers in managing their monthly bills and accessing available assistance programs. For more information, customers can contact SRP or visit srp.net/heretohelp.
SRP is a community-based, not-for-profit public power utility and the largest electricity provider in the greater Phoenix metropolitan area, serving about 1.1 million customers. SRP provides water to about 2.5 million Valley residents, delivering more than 260 billion gallons of water (800,000 acre-feet) each year, and manages a 13,000-square-mile watershed that includes an extensive system of reservoirs, wells, irrigation laterals, and 131 miles of canals.